Refer a patient
Refer a patient. We take it from here.
Send it by secure form, phone or fax. A person at HealthView answers the same day, any day of the year.
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Secure form
HIPAA compliant and encrypted. A few minutes, less with the face sheet in hand.
Open the form -
Call, any hour
(562) 600-1000Home health (626) 505-1000Hospice and palliative care -
Fax
(562) 600-2000Home health
(626) 505-2000Hospice and palliative care
Face sheet, H&P or notes, and the discharge summary if there is one.
- 24/7 A person answers the referral line, nights and weekends included.
- Same day Intake answers every referral the day it comes in.
- 48 hours The first nursing visit, or the start date the doctor orders.
- 98% of our people say HealthView is a great place to work. Great Place To Work, 2026 (opens in a new tab)
Send a referral
The secure form opens right here.
Choose who’s sending it. The form is HIPAA compliant and encrypted, and what you type goes straight to intake.
Rather talk it through? Call (562) 600-1000, any hour.
You scanned a HealthView referral card. The clinician form is open.
Who’s sending it?
Secure form HIPAA compliant encrypted What you type goes straight to HealthView intake through Jotform, never through this website. How we protect it: our Notice of Privacy Practices.
Accredited and accountable
ACHC accredited and Medicare-certified.
And a member of the national and California associations for home health, hospice and palliative care.
What intake needs
Have these handy and it goes fast.
The essentials
- Patient name, date of birth and phone number
- Where care will happen: a home, assisted living or board and care
- Insurance and member ID
- The ordering physician and their phone number
- Which care, home health, palliative care or hospice, and why
- Your name and a number to call you back
If you have them
- Face sheet
- H&P
- Physician notes
- Discharge summary
Notes and summaries from the last 90 days. Missing something? Send what you have. Intake gets the rest from the doctor’s office.
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You send it
By secure form, phone or fax, any hour. Send what you have.
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We call you back today
Intake confirms the details and checks coverage the same day it comes in.
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We work with the doctor
We get the orders and records from the doctor’s office and build the plan of care with them.
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The first visit
A nurse visits within 48 hours of the referral or the return home, or on the start date the doctor orders. We keep the doctor updated from there.
For hospice, the nurse’s first assessment comes within 48 hours of choosing hospice care.
Tell me what’s happening, in your own words. No names needed. I’ll help you figure out which kind of care fits, then get you to a person.
Please don’t type names, birthdays or addresses. This chat keeps nothing.
The Care Navigator needs JavaScript turned on. A person answers any hour at (562) 600-1000.
For your desk
Keep us one scan away.
Print the card and set it by the phone. The code opens HealthView’s referral page, and the numbers are on it for the days a call is faster.
Prints 6 by 4 inches. Card stock holds up best.
Refer a patient.
We take it from here.
- Home health
- (562) 600-1000
- Hospice and palliative care
- (626) 505-1000
- Fax, home health
- (562) 600-2000
- Fax, hospice and palliative care
- (626) 505-2000
Questions
Questions referral partners ask
Can I refer at night or on a weekend?
Yes. The referral line, (562) 600-1000, is answered by a person 24/7, every day of the year. Hospice and palliative care share their own line, (626) 505-1000, answered the same way. The office keeps weekday hours, Monday to Friday, 8:30 AM to 5:00 PM, but referrals never wait for Monday.
Which insurance do you take?
Medicare, Medi-Cal, CalOptima and other managed care plans. Not sure about a plan? Intake checks coverage in one call.
Where do you provide care?
In Los Angeles, Orange, Riverside and San Bernardino counties, wherever the patient lives, including assisted living and board and care homes.
Do I need a doctor’s order first?
Home health and hospice both start with a doctor’s order. If you don’t have one yet, send the referral anyway and we’ll work with the doctor’s office to get it.
What if they need a different kind of care than I asked for?
Send it anyway. HealthView runs home health, palliative care and hospice, so intake points it to the right team, and the patient keeps the same organization if their needs change later.
Can families refer?
Yes. Families can call any hour or use the family form on this page, and we help with the doctor’s order.
Is it safe to send patient details here?
Use the secure form, the phone or the fax. The form is HIPAA compliant and encrypted, and it goes to intake through Jotform, not through this website. The Care Navigator chat is for general questions, so it never asks for names and keeps nothing.