Comfort and dignity
Hospice
When the goal becomes comfort, no one walks alone. Nursing, spiritual care and support for the whole family, wherever home is, and grief support for thirteen months after.
Answered day or night. Hospice referrals can be faxed to (626) 505-2000.
Day or night A person answers. (626) 505-1000
For families wondering
Is it time?
You don’t need to have the answer before you call. Tap any of these that sound like your loved one.
Nothing tapped yet. If even one sounds familiar, it’s worth a conversation.
HealthView hospice, any hour: (626) 505-1000
Our secure form opens here with what you checked already in it. Add your name and a phone number, and intake gets back to you the same day.
Only a doctor can say whether someone qualifies for hospice. Under Medicare, the hospice doctor and their regular doctor certify that the illness is expected to run its course in six months or less. This list only helps you decide whether to ask. Nothing you tap is saved, and nothing is sent unless you send it to our team or ask the Care Navigator.
Tell me what’s happening, in your own words. No names needed. I’ll help you figure out which kind of care fits, then get you to a person.
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The Care Navigator needs JavaScript turned on. A person answers any hour at (562) 600-1000.
What hospice brings
Care for them, and for everyone who loves them.
Hospice is a special kind of care for when an illness can no longer be cured. We manage pain and symptoms so your loved one can live their remaining time with comfort and dignity, alongside your family’s own doctor.
- 24/7 line
Nursing and comfort care
Pain and symptoms managed at home, with a nurse a phone call away at any hour.
- Your traditions
Spiritual and emotional support
Social workers and chaplains for the patient and for everyone around them.
- Delivered
Medications and equipment
What’s related to the hospice diagnosis comes to the door, so nobody has to run to the pharmacy.
- 13 months
Grief support
A bereavement counselor stays with your family for thirteen months after.
Time to rest
When the person giving care needs rest, Medicare covers respite care in a Medicare-approved facility, up to 5 days each time.
Source: Medicare, Medicare Hospice Benefits, page 6 (opens in a new tab)
Care for the family too
Medicare’s hospice benefit includes grief and loss counseling for the patient and the family.
Source: Medicare, Medicare Hospice Benefits, page 6 (opens in a new tab)
Care comes home
Medicare says hospice care is usually given in your home. It may also be covered in an inpatient facility.
Source: Medicare, Medicare Hospice Benefits, page 6 (opens in a new tab)
We don’t quit on our patients. That’s why we stay.
Every one of us will face the end of a life someday, as a patient or as the family. Most of this industry delivers it the same way. We lead with culture, the most important clinical variable we manage, because the nurse, the aide, the social worker and the chaplain in the room are the experience. The same team stays to the last hour, and grief support stays with your family for thirteen months after.
Why we believe it
The first 48 hours
Help that arrives like it means it.
- Hour 0
Admission, often the same day
A nurse at the bedside, not a callback.
- First 24 hours
Equipment delivered
Bed, oxygen and supplies, usually within a day.
- Day one
Medications to the door
Related to the diagnosis. No pharmacy runs.
- Days 1 to 2
The whole team introduces itself
Nurse, aide, social worker and chaplain.
Medicare defines four levels of hospice care. A family may need one of them, or all four in a single week. We provide every one.
- Routine home careRegular visits, wherever home is.
- Continuous care in a crisisShifts at the bedside until symptoms settle.
- General inpatient careWhen comfort needs a higher setting for a while.
- Respite for the caregiverUp to five days in a facility, so you can rest.
The team around the bed.
- RN case managerLeads the care and knows your family by name.
- Hospice physicianWorks alongside your own doctor.
- Hospice aidePersonal care, and a familiar face.
- Social workerCarries the paperwork and the hard conversations.
- ChaplainHonors your traditions, whatever they are.
- VolunteersSit, read and listen.
- Bereavement counselorStays with your family for thirteen months after.
Volunteers are part of the team too: company for patients, a break for family caregivers, someone present in the final hours. Volunteer with us
What it costs
Medicare covers hospice care.
From a Medicare-approved hospice like ours, families pay nothing for hospice care itself. Our own standard goes further: quality of life comes first for every patient, whatever their coverage.
- Hospice care
- Nothing.
- Drugs for pain and symptoms
- Covered by hospice when they’re part of the plan of care.
- Inpatient respite care
- 5% of the Medicare-approved amount.
- Room and board
- Not covered for someone who lives in a nursing home or assisted living.
Everything the Medicare hospice benefit covers
- Doctor services
- Nursing care
- Medical equipment like wheelchairs and walkers
- Medical supplies like bandages and catheters
- Drugs for pain and symptom control
- Hospice aide and homemaker services
- Physical and occupational therapy
- Speech-language pathology
- Social work
- Dietary counseling
- Grief and loss counseling for the patient and family
- Short-term inpatient care
- Short-term respite care
From Medicare.gov, Hospice care and the Medicare Hospice Benefits booklet. Medi-Cal and CalOptima cover hospice with us too, and intake checks yours.
Questions
Questions families ask us
Does choosing hospice mean giving up?
No. Hospice surrounds someone, and everyone who loves them, with comfort and support. The focus moves from curing the illness to living as well as possible with the time there is.
Who qualifies for hospice?
Under Medicare, the hospice doctor and their regular doctor certify that the illness is expected to run its course in six months or less, and the patient chooses comfort care instead of treatment meant to cure it. Medicare.gov has the details.
Can they stop hospice?
Yes. Medicare says you always have the right to stop hospice care at any time, and if you’re eligible you can come back to it later.
Where is hospice care given?
Wherever home is: a house, an apartment, assisted living, board and care or a nursing home. Short inpatient stays are covered when symptoms need more than home can give.
Do they keep their own doctor?
Yes, if they want to. Their doctor can stay involved and works with the hospice physician.
What does it cost?
With Medicare, nothing for hospice care, and drugs for pain and symptoms are covered when they’re part of the plan of care. Inpatient respite care can cost 5% of the Medicare-approved amount. Room and board isn’t covered for someone who lives in a facility. Medi-Cal and CalOptima cover hospice with us too, and intake checks yours.
For patients and families