Care

Home health(562) 600-1000 Hospice and palliative(626) 505-1000

The HealthView Way

Culture is the most important clinical variable.

Every one of us is a customer of aging, of health care and, one day, of death. Our industry has delivered all three the same way for as long as anyone can remember. We lead with culture instead, and we measure it in public.

The HealthView team outside the Cerritos office
98%of our people say HealthView is a great place to work. A typical U.S. company: 57%.

Our mission

We stay.

For families. Through recovery, through illness, through goodbye and through the grief that follows, the same team stays with the same family. No handoffs to strangers. No starting over.

For our people. It points both ways. We stay with our people too, through the hard seasons, the growth and the life outside these walls. That’s why they stay, and it’s why families can feel it.

One more thing families should know: quality of life comes first for every patient, whatever their coverage. We hold to it from the day someone is admitted.

Steven Gonzalez, President and CEO of HealthView

From our President and CEO

Why we run HealthView this way.

My grandma was very special to me, and she had a very unspecial death in a hospital. That’s when I knew this had to change. It’s why I’ve put everything I’m good at into the end of life, and I’m not stopping until it changes how we deliver that care.

Our values

Every value exists to serve those two words.

  1. 01

    Kindness

    First, because of what the end of life teaches. Whether there was kindness in the room is one of the only questions that lasts to the last day.

  2. 02

    Unity

    One team, one record, one plan around the patient, with their doctors inside it. When the care changes, the people who know your family stay.

  3. 03

    Humility

    Being invited into a home is a privilege. We listen first, and the people closest to the patient get heard first.

  4. 04

    Patience

    Care moves at the family’s pace. So does our growth. We’d rather grow at the speed of what we can keep.

The operating system our culture runs on.

Culture lives or dies at the manager level, so we wrote down what our best managers already do and built CultureAI inside HealthView to run those habits every day, for every manager, so nobody has to remember to do them. It lives where our people already work. Culture comes first and the AI comes second, and it isn’t for sale.

  • A brief before every one-on-oneBefore a manager walks in, the coach lays out what they promised last time and what their person needs now.
  • Promises keptAnything a manager commits to for a caregiver stays on the list until it’s done.
  • Goals that keep movingEvery team carries a few goals each quarter. When one stalls, help shows up instead of a reminder.
  • It works for you, not on youAnyone can ask it for help the way they’d ask a colleague. It’s built to back people up, never to watch them.
Visit CultureAI.com (opens in a new tab)
See CultureAI runA manager’s week, one-on-ones and promises, as the team sees it

Signals in

CultureAI core operational internal build

Movement out

Sensor

The manager

senses the team

Instrument

The 1:1

captures the signal

Measure

OKRs

score what matters

Intervention

AI agents

deployed on stuck key results

Agents report back to the manager. The loop closes weekly.

The same system · three screens · one SDK

CultureAI CoachActive now

Prep my 1:1 with Jordan at 28:52 AM ✓✓

Coach brief

Jordan · RN Case Manager

Pulse dipped 6 pts after the schedule change. Recognition is 14 days overdue.

Suggested commitments · tap to keep

Message the coach…

The 1:1 Culture Coach

Every leader runs AI-guided one-on-ones. Tag the coach in a Teams or Slack chat, get the brief, and every commitment is captured before it evaporates.

ObjectivesQ3 · Ops Leadership · posted Mondays

91

Referral response < 2 hrsIntake SLA 91% · after-hours 96%

Pulse up 4 pts since the rotation fix

OKRs & Cadences

Objectives, key results, and operating rhythm as a tab in the team channel, tracked from the field to the boardroom on a cadence that never slips.

Promises3 open · 2 due this week · tap a filter

  • Adjust weekend rotationJordan · Due Friday
  • Shadow visit scheduledMaria · Due Thursday
  • Values award nominationPriya · Submitted

This week5 promises kept · streak: 6 weeks

6-week streak

Promises Kept

Every commitment made in a 1:1 is posted back to the channel and tracked to completion, so follow-through stops depending on memory.

Working demos with made-up examples, the same ones that run on cultureai.com.

On the record

Graded by people with no stake in our feelings.

In their words

  • “This company is big on culture and nurturing employees! Glad to be a part of this wonderful team!”

    A.S., team member

  • “People matter here!”

    Executive assistant, Glassdoor review

  • “Our leadership fosters a positive work culture. They understand and respect work-life balance, and they’re always checking in to make sure we feel fully supported.”

    C.D., team member

  • “We’re always paid on time, there’s a good work-life balance, my work day passes quickly, and there’s plenty of room to grow.”

    Registered nurse

  • “I love working for HealthView. The benefits and work-life balance are outstanding.”

    Registered nurse

The team that brings comfort home.

Executive team

Senior leadership

  • Shermane Constantino, LVN Shermane Constantino, LVN Executive Director of Hospice Executive to Watch 2025
  • Cindy Diaz, LVN Cindy Diaz, LVN Executive Director of Home Health Employee of the Year 2024
  • Marisa Hernandez Marisa Hernandez Director of Operations Future Leader 2026

Operations

  • Michelle Carvajal Michelle Carvajal Scheduling Coordinator Going the Extra Mile 2024
  • Vanessa Davenport Vanessa Davenport Intake Coordinator Culture Award 2026
  • Kassandra Constantino Kassandra Constantino Executive Assistant and Office Coordinator
  • Alexis Abaya, LVN Alexis Abaya, LVN Patient Care Manager

Care continuum managers

  • Victor Rodriguez, LVN Victor Rodriguez, LVN Care Continuum Manager Frontline Honors 2024
  • Pamela Cuento, LVN Pamela Cuento, LVN Care Continuum Manager
  • Guillermo Trujillo, LVN Guillermo Trujillo, LVN Care Continuum Manager Frontline Honors 2025

Since 1967

Almost sixty years of staying.

  1. 1967

    It starts by the ocean

    HealthView begins as a nonprofit adult day program in an oceanfront building in Los Angeles, caring for elders from the first day.

  2. 1996

    Care comes home

    The focus moves into the home itself, with skilled care where people actually live.

  3. 2022

    A new HealthView

    Steven Gonzalez becomes President and CEO and starts building a new HealthView: culture first, AI after, every requirement questioned.

  4. Today

    The whole continuum

    Home health, palliative care and hospice, under one roof, with one team, one record and one standard.

Want to work somewhere that stays with you?

Nurses, therapists, aides, social workers, chaplains and the people who keep it all running. Ask the Careers Navigator anything, in English or Spanish, or go straight to the roles.

See roles and how to apply

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